Ivan White

IT Manager

2022 - 2023 (6 month contract)

Pathway Business Solutions & Training

• Led the development of creating an innovative interactive web application using SvelteKit and Typescript
• Strategized the migration plan for IT infrastructure, resulting in successful implementation of new cloud-based systems using Google Workspace and Microsoft 365
• Managed DNS services for multiple company domains, ensuring seamless continuity of online operations
• Overhauled the company branding to create a more modern image, improving marketability and client engagement
• Designed and developed a dynamic WordPress website, showcasing the company’s process and services in a visually appealing manner
• Created comprehensive IT documentation, providing efficient and accurate guidelines for troubleshooting and maintenance

Chief Product Officer

2018 - 2022

Stealth Startup

• Led the design and development of a prototype for a two-sentence product concept, conducting user and business needs analysis to create user stories
• Managed a Kanban software development life cycle from scoping through to delivery of a prototype, continuously developing and improving the product in line with user, functional, and business requirements
• Assessed different monetisation strategies and developed a comprehensive business plan, creating a development roadmap from prototype to full product launch with multiple phases
• Designed a user interface and product logo with multiple evolving iterations using Figma and Affinity Designer, and made front-end development contributions to the product prototype
• Evaluated options and decided on a full software stack that best fit the product, ensuring successful delivery
• Completed the New Frontiers Entrepreneurial Development Programme at Waterford IT from December 2021 to May 2022, enhancing skills in business planning, entrepreneurship, and innovation

Front End Web Developer

Autumn 2021

Andalucia.com

• Completed a two-month Erasmus work placement in Estepona, Spain, working on web development projects for the company
• Proficient in JavaScript, CSS, and HTML, contributing to the development of the company's website
• Updated website content using Drupal content management system, ensuring accurate and up-to-date information for visitors
• Managed the company's Google AdWords account, optimising campaigns and monitoring performance metrics to improve online visibility and drive traffic to the website
• Implemented GDPR compliance measures on the website, ensuring that the company was in compliance with EU data protection regulations
• Worked both in-office and remotely, collaborating with team members to complete projects and meet deadlines

IT Support Engineer

Spring 2021

PFH Technology Group

• Managed and provided on-site support for IT systems at a Covid 19 vaccination centre, ensuring that all systems were operational and accessible for staff and patients
• Installed and maintained computer hardware and software, troubleshooted technical issues, and provided timely resolutions to minimise disruptions
• Collaborated with healthcare professionals and support staff to ensure smooth operation of IT systems, providing technical support and training as needed
• Maintained accurate records of IT equipment and software inventory, ensuring that all equipment was in working order and updated
• Worked in a fast-paced, high-pressure environment, managing multiple tasks simultaneously and prioritising tasks based on urgency and importance

Software Development Internship

2019 - 2020

Devhaus, Gorey, Co. Wexford

• Learned how a software project is built from initial idea through to deployment
• Experienced the tooling and skill sets required at each stage of the project
• Learned the Laravel framework, Vue.js, Bootstrap, and Tailwind CSS
• Completed a self-guided course on Flutter

Google for Work Support Agent

2015 - 2016

Voxpro, Cork, Ireland

• Consistently ranked within the top 5% of employees for productivity and customer satisfaction scores
• Delivered specialised email support to business customers with a focus on domain verification, inbound spam filtering, email authorization, and troubleshooting email delivery
• Resolved user interface issues related to Gmail and Google Apps Admin Console
• Supported optimal functioning for clients' email capabilities through technical expertise and attention to detail

Video Technician

2014 - 2015

The Courtyard Studio, Dublin, Ireland

• Performed video post-production tasks, such as editing, colour correction, and audio mixing, to produce high-quality videos for clients
• Monitored video on television sets on the production set, ensuring that all equipment was operational and that the footage captured met the production's standards
• Operated cameras in the studio, capturing high-quality footage for video productions
• Delivered equipment to various locations using the company van, ensuring timely delivery and setup of equipment for productions
• Maintained studio upkeep, including setting up equipment, managing inventory, and keeping the studio clean and organised
• Assisted with receptionist duties, such as answering phone calls, scheduling appointments, and greeting clients
• Collaborated with team members to ensure that projects were completed on time and to the satisfaction of clients
• Worked in a fast-paced, dynamic environment, managing multiple tasks simultaneously and adapting to changing priorities

BSc in Digital Technology and Design | Distinction

2016 - 2018

Dublin Institute of Technology

• UX Design
• Agile Software Development
• Scrum
• HTML
• CSS
• JavaScript
• JQuery
• Bootstrap
• Graphic Design
• Adobe Creative Suite
• Digital Marketing

Advanced Certificate in Software Development | Distinction

2019 - 2020

Cenit College

• Java
• C#
• Microsoft SQL Server
• GUI Programming
• Project Management

Higher Certificate in Television and Video Production

2012 - 2014

Solas

• Specialized in video post production

Private Pilot Licence

2009

Transport Canada

Voxpro Recruitment Academy

2015

Voxpro

• Human Resources Course

MTA - Operating System Fundamentals

2020

Microsoft

MTA - Database Fundamentals

2019

Microsoft